Wire to Wire Privacy Policy

Effective Date: October 17, 2026 · Previous version: September 19, 2026

1. Introduction

Wire to Wire ("Service") is operated by NORYN, LLC ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use Wire to Wire, including when you purchase a Premium subscription.

2. Information We Collect

Information you provide. First and last name, display name, email address, phone number (optional), password (stored only in hashed form by our authentication provider), profile information, league information, player names, match scores, match notes, and communications you send to us.

Account and consent records. The plan you chose, the version of these policies you accepted, and when you accepted them, and your email preferences.

Subscription and billing information. If you subscribe to Premium, we keep a payment-processor customer identifier, your subscription status, purchase, renewal and cancellation dates, the amounts charged, and whether payments succeeded or failed. Your card number, security code and other payment details are collected and stored directly by Stripe, our payment processor. We never receive or store your full card number or security code. Stripe may share limited details with us, such as the card brand, the last four digits and the expiration date, so we can help with billing questions.

Information collected automatically. IP address, device and browser information, operating system, session information, usage statistics, diagnostic data, and crash reports.

3. Match and Player Data

Wire to Wire stores match scores, dates, opponent information, leg and set results, win-loss records, checkouts, averages, and league standings. Some information may be visible to participants in shared leagues or competitions.

4. How We Use Information

We use information to:

• operate the Service, authenticate users, synchronize data, calculate statistics, and maintain league information;
• process subscription payments, provide Premium features, and send receipts, renewal reminders, payment-failure notices, and cancellation confirmations;
• keep records of your consent to our Terms and to automatic renewal, as required by law;
• respond to support and billing requests;
• send optional emails you have turned on, such as match summaries;
• detect and prevent fraud, abuse, and payment misuse, and maintain security; and
• comply with legal, tax and accounting obligations, and improve functionality.

We do not use your information for targeted advertising, and we do not make decisions about you based solely on automated processing that have legal or similarly significant effects.

5. Cookies and Similar Technologies

We use local storage, session storage, and similar technologies that are needed to keep you signed in, save your preferences and in-progress matches, and keep the Service secure. We do not use advertising cookies or cross-site tracking. Stripe's checkout and billing pages may use their own cookies for fraud prevention, as described in Stripe's privacy policy.

6. How We Share Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only:

• with service providers who process it on our behalf: Supabase (database, authentication and server functions), Stripe (payment processing and billing), Resend (email delivery), and our website hosting provider;
• with other participants, for match and league information you choose to share;
• when required by law, or to protect rights, property, and safety, investigate fraud or security incidents, or enforce our Terms; and
• as part of a merger, acquisition, reorganization, or sale of assets, subject to this Policy.

7. Data Retention

We keep account, profile and match information while your account is open and delete it, or make it anonymous, after you ask us to delete your account, except as described here:

• subscription, payment and invoice records are kept for as long as tax and accounting laws require, generally up to seven years;
• records of your consent to our Terms and to automatic renewal are kept for at least three years after your subscription ends; and
• we may keep information needed to resolve disputes, prevent fraud, or comply with legal obligations.

Cancelling a subscription does not delete your account or match history.

8. Data Security

We use commercially reasonable measures designed to protect information, including encrypted connections, access controls, and a payment processor that is certified to the Payment Card Industry Data Security Standard (PCI DSS). No system can guarantee complete security. If a security breach affects your personal information, we will notify you as required by law.

9. Children's Privacy

Wire to Wire is not intended for children under 13. We do not knowingly collect personal information from children under 13 and will take reasonable steps to remove it if discovered. Subscriptions may only be purchased by adults, as described in our Terms of Service.

10. Your Rights and Choices

Depending on where you live, and subject to applicable law, you may have the right to:

• know about, and access, the personal information we hold about you;
• correct inaccurate information;
• delete your information;
• receive a copy of your information in a portable format;
• opt out of the sale or sharing of personal information, targeted advertising, and profiling (we do none of these); and
• not be discriminated against for exercising these rights.

You can update most profile information and your email preferences in the app under Profile. To make any other request, email support@wiretowire.app from the email address on your account. We will verify your identity before acting on a request, and we respond within 45 days, or within any shorter period required by law. You may use an authorized agent where the law allows. If we decline your request, you may appeal by replying to our decision; we will respond to appeals within the time required by law, and if you are not satisfied you may contact your state attorney general.

We honor Global Privacy Control (GPC) browser signals as a request to opt out of sale and sharing. Because we do not sell or share personal information, no further action is needed.

11. Emails

We send account and service emails, such as email confirmation, password resets, subscription receipts, renewal reminders, payment-failure notices, and cancellation confirmations. These are required to operate your account and cannot be turned off while you have an account or an active subscription. Optional emails, such as match summaries, can be turned off at any time in Profile.

12. Where Information Is Processed

The Service is operated from the United States, and information is stored and processed in the United States by us and our service providers.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted within the Service with a new effective date. For material changes, we will notify you by email or in the app and ask you to acknowledge the updated Policy before you continue using your account.

14. Contact Information

NORYN, LLC
Wentzville, Missouri
Email: support@wiretowire.app